Cognizant Fresher Job: Non-Technical Support Opportunity
Are you a recent graduate seeking your first career step? Cognizant is opening doors for freshers in a non-technical support role. This is a fantastic chance to kickstart your professional journey.
Cognizant, a leading name in IT services and consulting, is looking for enthusiastic individuals to join their team as Non-Technical Support Associates. This role is ideal for candidates who are good communicators, possess strong problem-solving skills, and are eager to learn. As a fresher, you will be trained to handle various support tasks, contributing to the smooth operation of client services.
The eligibility criteria are straightforward: any graduate can apply, making it accessible to a wide range of academic backgrounds. For those with zero to one year of experience, this is a perfect entry-level position. The role requires proficiency in MS Excel for data handling and documentation, as well as a keen eye for data review to ensure accuracy. While the role is non-technical in nature, the ability to understand and use software tools effectively is beneficial. You will be part of a dynamic team, supporting clients and internal processes.
- Gain practical experience in a corporate IT environment.
- Develop skills in MS Excel, documentation, and data management.
- Enhance your communication and problem-solving abilities.
- Opportunity to work with a globally recognized company.
- Suitable for freshers looking to start their career.
- Learn about customer support processes and client interactions.
| Role Aspect | Details |
|---|---|
| Position | Non-Technical Support |
| Company | Cognizant |
| Experience | Freshers / 0-1 Year |
| Skills Required | MS Excel, Documentation, Data Review |
| Shift | Night Shift |
| Working Days | 6 Days/Week |
Please note that this position involves a night shift and a 6-day work week. While this might require an adjustment, it also offers the chance to gain valuable experience in a demanding yet rewarding role. Thorough documentation and accurate data review are crucial components of this job, ensuring that all processes are followed correctly and efficiently. If you are adaptable and ready to commit, this opportunity can be a significant stepping stone in your career.
- Microsoft Excel Official Documentation
- Data Review Best Practices Guide
- Cognizant Careers Page
- Introduction to IT Support (Coursera)
- Learn Excel - Free Tutorials
- Effective Documentation Techniques
- YouTube: Excel Formulas Explained
- EdX: IT Support Fundamentals
- Job Search Strategies for Freshers
- Professional Communication Skills
This role offers a unique opportunity for individuals to enter the IT sector without requiring specialized technical degrees. The emphasis on skills like MS Excel and documentation means that anyone with a good grasp of these tools and a willingness to learn can succeed. Gaining experience in customer support and data handling within a company like Cognizant is invaluable for long-term career growth.
Embarking on a career in non-technical support at Cognizant can be a rewarding first step. It provides a solid foundation in essential business processes and client interaction. Seize this chance to build your professional future!
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